Definition of terms
The www.lotusseed.ca online store is managed by Lotus Seed Vegan Restaurant (hereinafter referred to as: “Provider”). The Provider ensures the operation of the www.lotusseed.ca shop in accordance with the Consumer Protection Act. User is any person using our system, i.e. a customer of the online store.The online store is an IT system designed to present and sell products to the customer.
By registering at www.lotusseed.ca, the visitor is given a user name, which is the same as their e-mail address, and a password. The username and password unambiguously link the user to the input data. By registering, the visitor becomes a user and gains the right to purchase from the store; at the same time, they also agree with the contents of the Terms & Conditions.
All prices are listed in CAD. Prices on the www.lotusseed.ca website next to an individual type of product do not include the delivery fee. The price displayed at the end of an order is made up of the purchase price of the merchandise and the delivery costs. The Provider reserves the right to change prices without prior notification. The price, displayed at the moment of placing an order, is the valid price.
Personal Data Protection
The Provider undertakes to always protect all personal data. The data will be exclusively used for contacting the customer, delivering goods and preparing offers. No third parties shall have access to this data, meaning they are protected from being lost, misused, divulged, altered or destroyed.
Complaints and Disputes
The Provider respects the valid consumer protection laws. The Provider will try to set up an effective system for processing complaints and solve any potential disputes amicably.